Website Hosting & WordPress Maintenance

White glove website hosting and WordPress maintenance

 

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As a value-added service to our clients, we offer hosting on our private servers along side our own sites for a fraction of what it would cost to get the same setup at another host. As a result, RDK Creative hosting is available to our web design and maintenance clients only. If you want to be hosted on our servers and are not a client please contact us to discuss your needs.

When I first got started designing web sites I would usually recommend a hosting company for my clients to sign up with. And that worked for a while. But as I started growing and taking on more clients it became inconvenient to manage sites on separate hosting accounts.

Separate hosts mean separate problems. Sometimes hosts go out of business or they change server settings which in turn impact the site display and/or performance. And other times a site goes down and they would have no idea until one of their customers tried to visit their site and couldn’t. Every time, for every issue, they would call me and I would work with their host to figure out what was going on.

As RDK Creative grew, it became un-manageable to handle this for all my clients.

That’s when I decided to offering hosting and it has made things so much easier ever since. Since my servers are much more robust then the $8/month hosting accounts most people get, my clients benefit from being on powerful servers at a fraction of the price. And being hosted along side my own sites means they’re able to take advantage of the OCD-like attention I pay to my servers to ensure uptime and performance.

It was a win-win. My clients get really powerful hosting at a fraction of the cost, don’t have to worry about their website going down and I’m able to support and maintain their site at a much faster pace.

Randy

Owner, RDK Creative

Experience the “White Glove” RDK Creative Difference

Hosting with RDK Creative means reliability and performance. It includes the following benefits:

  • Personal support via email, phone or text
  • Pro-active up-time monitoring
  • Weekly off-site backups
  • Powerful servers with no overcrowding
  • 100% pure SSD storage
  • Highly optimized for performance including LiteSpeed and LSCache
  • 99.9% uptime guarantee
  • Unlimited bandwidth
  • Unlimited email accounts (anything-you-want@yourdomain.com)
  • FREE SSL

Like taxes, downtime is inevitable. No host on the planet will guarantee 100% uptime, us included. But when your site goes down it’s your responsibility to inform the host. Most of our clients don’t even know their site is down. Usually it’s your customers who tell you they can’t get on your site and then it’s panic time for you. Hosting with us means you don’t have to worry about it. It’s getting handled even without you telling us.

We pro-actively monitor websites on our server for uptime and we’re notified within 1 minute of a site coming down. Once we get that notification we’re watching for the site to come back online and if the site isn’t back within 5 minutes we’re on with the server admins to look into the issue.

Off-site backups. As an added service we keep separate daily, weekly and monthly backups of your site on a separate remote location. Just in case something happens, we’ll be able to get your site back quickly.

Powerful servers with no overcrowding. Performance is a big issue for the web. It not only helps search engine rankings but makes for a smoother customer experience. The business model of other hosts is designed to overcrowd their servers. Most of the times you’re being hosted with hundreds, if not thousands of other websites. This is a disaster waiting to happen as one of those websites can hog the server resources causing your site to be unresponsive.

Our servers are never overcrowded and utilize the latest technology and hardware specs. As a result our uptime and performance is outstanding and usually is at 100%. To see our latest stats, we put together a dashboard on our metrics page.

Free SSL. SSL is the backbone of a secure Internet by protecting your sensitive information as it travels across the world’s computer networks. SSL is essential for protecting your website, even if it doesn’t handle sensitive information like credit cards. It provides privacy, critical security and data integrity for both your websites and your users’ personal information.

Until recently SSL used to be a “nice-to-have” feature or purchased by sites who had online stores. But now it’s essential due to Google flagging all non-secure sites. This means if your website doesn’t have an SSL certificate, it will display a ‘Not Secure’ in the URL bar.

At RDK Creative, we provide a free SSL cert with all our hosting packages and install it so you have nothing to worry about.

WordPress Care Package. WordPress (WP) is a Content Management System that powers millions of websites around the world. It’s such a popular choice that 99% of our clients are running WP sites.

WP is an actively managed software system with regular security updates and patches. To minimize security threats and ensure high performance it’s critical to keep the software updated.

With any other host it’s your responsibility to keep your site updated. But as an additional service, each week, we go into your site and make sure the software and plugins are up-to-date. If there’s an update we apply it. If that update breaks something with your site we fix it.

The WordPress care package includes:

  • Weekly software and plugin updates
  • Monthly security checks to make sure there are no outstanding issues
  • Besides the off-site backups, all WordPress installations get an additional monthly backup as well.
  • Site performance optimization utilizing the latest caching and performance techniques
  • Securing your site with industry best practices gained over 10+ years of experience
  • *A premium SEO plugin (a $9/month value)

Over time, if we discover a better and more efficient way to increase performance or secure your site, then we’ll go in and make the changes without you ever having to ask.

Plus, if you’re actively involved with SEO we’ll provide you with a premium plugin* specializing in SEO to help with your on-page rankings. If purchased separately this is a $9/month value.

*The premium SEO plugin is available by request only.

Packages & Pricing

The Jedi Knight hosting plan is great for most websites and offers 5GB of space and costs $10.95/month.

The Jedi Master hosting plan is great for larger websites that need to store more images and videos. This plan comes with 10GB of space and costs $14.95/month.

The WordPress Care Package is $19.95 add-on to any of the above packages.

Contact RDK Creative