Website Hosting & WordPress Maintenance

Experience the “White Glove” RDK Creative Difference

Hosting with RDK Creative means reliability, performance and you not having to worry about hosting. It includes the following benefits:

• Personal support via email. We’ll take care of all your hosting related needs for you so you don’t have to worry.
• Pro-active up-time monitoring
• Daily off-site backups
• Servers built for speed, stability and performance and never overcrowded
• 99.9% uptime guarantee
• Unlimited bandwidth
• Unlimited email accounts (anything-you-want@yourdomain.com)
• Free SSL ensures browsers won’t flag your site as insecure
• Added security with Immunify360

Like taxes, downtime is inevitable. No host on the planet will guarantee 100% uptime, us included. But when your site goes down it’s your responsibility to inform the host. Most of our clients don’t even know their site is down. Usually it’s your customers who tell you they can’t get on your site and then it’s panic time for you. Hosting with us means you don’t have to worry about it. It’s getting handled even without you telling us.

We pro-actively monitor websites on our server for uptime and we’re notified within 1 minute of a site coming down. Once we get that notification we’re watching for the site to come back online and if the site isn’t back within 5 minutes we’re on with the server admins to look into the issue.

Off-site backups. As an added service we keep separate daily backups of your site on a separate remote location. Just in case something happens, we’ll be able to get your site back quickly.

Powerful servers with no overcrowding. Performance is a big issue for the web. It not only helps search engine rankings but makes for a smoother customer experience. The business model of other hosts is designed to overcrowd their servers. Most of the times you’re being hosted with hundreds, if not thousands of other websites. This is a disaster waiting to happen as one of those websites can hog the server resources causing your site to be unresponsive.

Our servers are never overcrowded and utilize the latest technology and hardware specs. Technology like Cloud Linux affords your account with dedicated resources that are protected from every other account. Plus we use LiteSpeed and LSCache for a killer one two performance punch. As a result our uptime and performance is outstanding and usually is at 100%.

To see our latest stats, we put together a dashboard on our metrics page.

Free SSL. SSL is the backbone of a secure Internet by protecting your sensitive information as it travels across the world’s computer networks. SSL is essential for protecting your website, even if it doesn’t handle sensitive information like credit cards. It provides privacy, critical security and data integrity for both your websites and your users’ personal information.

Until recently SSL used to be a “nice-to-have” feature or purchased by sites who had online stores. But now it’s essential due to Google flagging all non-secure sites. This means if your website doesn’t have an SSL certificate, it will display a ‘Not Secure’ in the URL bar.

At RDK Creative, we provide a free SSL cert with all our hosting packages and install it so you have nothing to worry about.

Added security with Immunify360. Security is so important that we’ve taken extra steps to ensure your website stays safe. We added Immunify360, the automated security solution which is designed to protect your website from attacks, malware and much more.

WordPress Care Package. WordPress (WP) is a Content Management System that powers millions of websites around the world. It’s such a popular choice that 99% of our clients are running WP sites.

WP is an actively managed software system with regular security updates and patches. To minimize security threats and ensure high performance it’s critical to keep the software updated.

With any other host it’s your responsibility to keep your site updated. But as an additional service, each week, we go into your site and make sure the software and plugins are up-to-date. If there’s an update we apply it. If that update breaks something with your site we fix it.

The WordPress care package includes:

• Weekly software and plugin updates
• Besides the off-site backups, all WordPress installations get an additional monthly backup as well.
• Site performance optimization utilizing the latest caching and performance techniques
• Securing your site with industry best practices gained over 10+ years of experience

Over time, if we discover a better and more efficient way to increase performance or secure your site, then we’ll go in and make the changes without you ever having to ask.

White-Glove Virtual Private Servers

As your site grows and traffic increases, you’re going to want dedicated resources in a more isolated environment. We offer white-glove fully managed VPS (Virtual Private Servers) plans just for that need. 

The main benefit of a VPS is that your site is in an isolated environment with dedicated resources. As a result you’ll notice even better performance and the ability to handle more volume and traffic. Plus you’ll have much more flexibility over the specs of the server.

But with this added power comes added responsibility. Since a VPS is an isolated environment you’re responsible to manage and maintain the server. That’s where RDK Creative comes in. We’ll do it all for you so you can enjoy the power of the VPS without the hassle of having to manage one. 

• Like our other hosting, we offer personal support via email. We’ll take care of all your server related needs for you so you don’t have to worry. This is even more important with a VPS because there are much more server specs to configure and much more to manage. 
• Pro-active server monitoring and maintenance.
• As with our standard hosting, you’ll receive the same benefits of daily off-site backups, powerful server setup, uptime, free SSL and added security.

Pro-active server monitoring and maintenance. In addition to setting up your VPS we also monitor and maintain it. Here is what we do to monitor your server:

• We keep an eye on resource usage to ensure there are no processes eating resources like RAM and space.
• We apply the necessary server updates to the operating system and control panel.
• We handle restarts when necessary.
• We monitor key services and automatically address the issue should one arise.

We offer 2 different server configurations to fit your needs and to scale with your business. The first configuration is Standard and the second is Cloud. Cloud functionality basically means we have multiple systems in place in the event something happens to the server. The result is an even higher level of reliability versus the standard plans. Both are incredible and we rarely see anything less than 99.99% on either plan, but cloud based is more reliable given the built-in redundancy.